Blueline Ltd is a company of outsourcing and offshoring services, having and experience of eight years regarding relocation Back Office activities and Business Process Outsourcing of main Italian companies.
Our pilot service “BLUDELEGO” refers to all activities of office, which requires the use of the terminal and / or phone as the main tool of work.
In particular, we are specialized in:
Order Entry for key managers (and / or the respective trading partners) and TLC Energy market including Telecom Italia, Vodafone, Wind, Fastweb, BT, H3G, Enel Energa, HeraComm, Green Network, Sorgenia and Illumia
electronic receipt of contracts proposals, orders (including voice) acquisition and purchase proposals from both the business market and the residential
order accuracy and completeness check and eventually, asking for the missing, incomplete or incorrect information
welcome call / check call / sell quality check
order introduction into CRM of the principal to purchase and “client/service” option activation
order tracking monitoring to full activation
Data Entry and correction of data entry, correcting database, electronic or telephone recover of missing and /or incomplete personal data
Tax compliance, empowerments drafting according to the model F24 and its introduction into the banking system (about 250,000 / year) for payment of taxes.
Administration & Accounting
Data Processing and Analysis
Secretary management agenda, transfers, contacts, refunds, events
Web Design & Social Media in the design and implementation of web pages, graphics systems, e-commerce, branding, SEO management, web advertising